Privacy policy

Last updated 12 November 2026.

This policy explains what shuu! (the desktop app and this website) collects, why, and who it is shared with.

What we collect

• Your Google account basics: name, email address and profile picture, when you sign in with Google. We never see your Google password.
• A device identifier: a one-way scrambled (hashed) value made from your computer's hardware ID. It lets us keep one account per computer. It can't be turned back into the original ID.
• Usage counts: minutes of live sessions, number of screen solves and practice sessions, and AI token counts per day. We use these for plan limits and billing.

What stays on your computer

Your profiles (resume, job description, notes), transcripts, answers and session history are saved only on your computer. We don't keep copies on our servers.

What is sent to AI providers

To write answers, shuu! sends the needed content to its AI providers while a session runs:

• OpenAI receives the question, recent transcript, your profile summary and any screen you choose to solve, and returns the answer.
• AssemblyAI receives the call audio and returns the live transcript.

Our servers pass AI requests through to count usage. We don't store their content.

Free plan: session content on the free plan may be used by our AI provider to improve AI models. Paid plans: session content is never used to train or improve models.

What we never do

• Sell your data or share it with advertisers.
• Record your calls on our servers.
• Use cookies for tracking. The only cookie keeps you signed in on this website.

Your choices

You can sign out of any computer from your account page. To delete your account and usage records, message us on WhatsApp from the number linked on the home page, with the email you signed in with. Local data is removed by uninstalling the app and deleting its folder.

Changes

If this policy changes in a way that matters, we'll update the date above and tell you in the app.